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Payments · Public Sector

One platform for every public payment

Paygasus brings taxes, utilities, permits, courts, and resident services onto one compliant payment platform — giving public agencies secure acceptance, system integrations, audit visibility, and one daily reconciliation.

Departments → one portal
Taxes & assessmentscontrolled
Utilities & watercontrolled
Permits & licensingcontrolled
Courts & citationscontrolled
Parks & recreationcontrolled
Resident & clerk servicescontrolled
ONE PORTAL · ONE RECONCILIATION
Government-grade by default.
Audited controls · unified collections
The civic layer — proven across government
$10B+
Payments
processed
500+
Municipalities
served
3,400+
Locations ·
50 states + DC
PCI L1
SOC 2 II ·
ISO 27001
MBE
NMSDC-
certified
Comprehensive services

Every department, one payment platform.

Paygasus supports billing, collections, and resident transactions across public agencies — from taxes and utilities to permits, courts, parks, recreation, and clerk services.

Revenue

Taxes & assessments

Property tax, special assessments, business and occupational taxes, and bulk file processing.

Utilities

Water & utility billing

Water, sewer, electric, gas, stormwater, and waste billing with recurring ACH autopay and budget billing.

Development

Permits & licensing

Building permits, business licenses, inspection and application fees through the permitting workflow.

Justice

Courts & citations

Court fines, fees, restitution, parking and code-enforcement citations with case-management posting.

Community

Parks & recreation

Program registration, facility rentals, memberships, and event ticketing across in-person and online.

Why one platform matters

Bringing departments onto one system means one integration footprint, one reconciliation process, and one accountable partner — instead of disconnected point solutions with separate contracts, compliance scopes, and support paths.

Acceptance

Resident payments, accepted everywhere.

Residents can pay online, by mobile, over the phone, at the counter, or through self-service kiosks — with every transaction confirmed and reconciled through one system.

Omnichannel

Online, mobile, phone & counter

One consistent payment experience across the resident portal, mobile, IVR and phone, staffed counters, and unattended kiosks — open 24/7, not just business hours.

Recurring

Autopay, plans & budget billing

Recurring ACH autopay, automated installment plans, and budget billing improve payment consistency, reduce delinquency, and cut the manual work tied to paper checks.

Every method

Cards, ACH, wallets & cash

Credit and debit, ACH and eCheck, digital wallets, PIN debit, and cash at kiosk and counter — with contactless and tokenized card-on-file where applicable.

Finance & audit

Reconciliation & reporting

Real-time dashboards and automated reconciliation give finance teams one source of truth, with transaction-level audit trails built for accountability and public transparency.

Security & accountability

Built for the standards public agencies must meet.

Security controls, data safeguards, accessibility support, audit trails, and independent attestations are part of the platform from day one.

PCI DSS Level 1

The highest card-data tier; hosted checkout and P2PE can reduce agency PCI scope.

SOC 2 Type II

Independently audited controls across security, availability, and confidentiality.

ISO 27001

Certified information security management governing risk, access, and operations.

U.S. data residency

Domestic data centers with redundant failover, tokenization, and point-to-point encryption.

Section 508 accessibility

Accessible, WCAG 2.1 AA-conformant resident payment flows for web and mobile.

Audit trails & transparency

Comprehensive trails and reconciliation reporting built for accountability and public records.

Modern vs. legacy

The difference between modernization and fragmentation.

See how a single public payment platform compares with legacy approaches built around disconnected vendors, manual reconciliation, and limited resident access.

AspectPaygasusTraditional
CoverageOne partner across every departmentMultiple disconnected vendors
CompliancePCI DSS Level 1, SOC 2 Type II, ISO 27001Basic security
ConvenienceOnline, mobile, kiosk, phone (24/7)In-person only (business hours)
Payment methodsCards, ACH, mobile wallets, cash kiosksCash, checks
ReportingReal-time dashboards, automated reconciliationManual processing
ExperienceSelf-service with instant confirmationWait times, limited hours
Built to fit your operations

Designed around your systems, policies, and budget.

Paygasus fits the agency environment already in place, allowing modernization to happen in phases without replacing core systems.

Integration

Connects to your systems

APIs, hosted and embedded checkout, secure file exchange, and connectors for ERP and general-ledger, utility and customer information systems, permitting, and court case management. A flexible gateway layer keeps processor options open.

Fee flexibility

Choose your fee model

Recover processing cost with a compliant, payer-funded convenience or service fee, or absorb it with merchant-paid interchange-plus or flat pricing — configurable by department and channel to fit statute and policy.

Transparency

Clear pricing & funding

Plain-language pricing with no hidden markups, predictable next-day settlement, and statement-ready detail suitable for public-record disclosure and clean reconciliation.

Why Paygasus

Why public agencies choose Paygasus.

Paygasus combines secure payment acceptance, U.S.-based infrastructure, configurable reporting, flexible fee models, and one accountable partner across departments.

  • Comprehensive services across every department on one platform.
  • PCI DSS Level 1, SOC 2 Type II, and ISO 27001 certified.
  • U.S.-based data centers with redundant failover and 24/7 support.
  • Flexible fee models with transparent, statement-ready pricing.
  • NMSDC-certified MBE supporting supplier-diversity goals.
How it works

A clear path from kickoff to ongoing support.

A named project manager, documented configuration, staff training, and post-launch support give agencies a structured path from integration to daily operations.

STEP 01

Integrate

Connect existing billing systems, CIS, and resident portals to the Paygasus platform with a dedicated project manager.

  • Billing sync · Portal setup · API orchestration
STEP 02

Configure

Define fee schedules, tax rates, utility billing cycles, GL coding, and payment plan parameters.

  • Fee schedules · GL coding · Payment plans
STEP 03

Launch

Enable every channel and method, train staff, complete UAT, and go live with documented acceptance.

  • Channels live · Training · Go-live
STEP 04

Support

Track collections in real time, backed by 24/7 U.S.-based support, uptime SLAs, and DR/BCP.

  • 24/7 support · Uptime SLA · DR / BCP
Questions

Frequently asked questions

Government payment processing is the secure acceptance and settlement of payments owed to public agencies — property taxes, permit and license fees, citations, program registrations, and utility bills — across online, in-person, phone, and kiosk channels, with the compliance controls, audit trails, and reconciliation reporting that public finance and oversight require.

Yes. Paygasus consolidates taxes, utilities, permits, courts, parks and recreation, and resident services onto a single platform, where a single relationship covers the full scope. That means one integration footprint, one daily reconciliation, one compliance scope, and one accountable partner instead of a patchwork of vendors.

PCI DSS Level 1, SOC 2 Type II, and ISO 27001, with tokenization, point-to-point encryption, and U.S.-based data residency. Resident-facing flows conform to Section 508 and WCAG 2.1 AA. Attestations and reports are available for review by finance and audit teams.

Agencies choose the model that fits policy and statute: a compliant, payer-funded convenience or service fee that recovers cost at no charge to the agency, or absorbed merchant-paid pricing on an interchange-plus or flat basis. Pricing is transparent, with no undisclosed markups and statement-ready detail.

Yes. APIs, hosted checkout, secure file exchange, and connectors integrate with ERP and general-ledger systems, utility and customer information systems, permitting, and court case management, allowing agencies to modernize in phases without replacing core systems. A flexible gateway layer keeps processor options open.

Yes. Paygasus is a National Minority Supplier Development Council (NMSDC) certified Minority Business Enterprise, which can support supplier-diversity goals.
Modernize the civic layer

Ready to modernize public sector payments?

See how Paygasus helps agencies improve resident access, simplify reconciliation, and support collections through one comprehensive public payment platform. Book a demo at sales@paygasus.com.